So you own small business, and you’ve recently invested in an awning. You’re happy with the way it makes your business entrance look more distinguished and recognizable. It also provides some practical protection from the elements as customers and employees enter your establishment.
But it hasn’t even been a year, and already the awning is beginning to show signs of wear and tear. It could even be that the retraction device, or the braces that hold the awning in place, are malfunctioning. These problems can turn a good thing into a serious eyesore. It can have the opposite effect, making your business look awkward and shabby. You might end up simply removing the awning if your repair efforts are in vein.
Or perhaps you call the awning repair company and they address the underlying issues at no cost, quickly rectifying the problem. This would be ideal. But it doesn’t always happen that way. Sometimes the company requests a normal fee for such services, either because the original work was never contractually guaranteed or because the guarantee has expired.
A really reputable awning specialist will know whether the problems you’re experiencing are related to their workmanship or the quality of the awning they have installed. If so, they’ll do everything they can to repair it at no extra cost.
Sometimes awnings will succumb to the elements, especially if there’s a major storm or weather event. In these cases, the awning specialist may or may not assume responsibility for the damages. But at the very least, if it’s something you have a decent business relationship with — and if it’s somebody who really cares about their reputation — they’ll do whatever they can to provide such repairs at a very good rate.
The most common cause of awnings that break down and malfunction is, however, improper installation or low quality materials. Often times, people (business owners) buy an awning themselves and set about installing it. Unless you know what you’re doing, this approach is not recommendable. After all, an awning is a fairly large piece of equipment. It’s also suspended directly above your entrance. The last thing you want is a mishap that causes an embarrassment, or even worse.
So the answer really is simple: If you’re serious about getting something out of the several hundred (or more) dollars you’re investing for your storefront (or business front) awning, the most important thing is to find a company you can trust. Someone who will guide you through the process of choosing the best materials and awning designs to suit your tastes and business goals. Someone who will then follow through on time and install the awning to a high professional standard, and guarantee the installation and the awning against defects in workmanship or quality.
These specialists are out there, and their reputations are reflected by positive reviews from past clients. They also tend to have highly organized and informative web sites with good photography. Most importantly, they’re responsive when you make contact — and especially responsive if you have an ongoing project or contract.